We put ourselves in the shoes of someone who finds himself on a compressor with problems installed on a system every day.
How can we help in these situations?
The pandemic has made everyone aware of QR codes: we used them to show the Green Pass, we used them in the restaurant to see the menu and now they can be seen everywhere.
Therefore we have decided to make the most useful information available to those who are faced with a compressor: those of the processing in our workshop .
We have decided to make the traceability and retrieval of useful information of the products supplied to our customers and not only more agile and secure: also for all the products that our customers entrust to us for any repairs or checks.
This is the application of the QR code on new products sold and on all those we receive from our customers, in particular, refrigeration compressors, to be overhauled or repaired.
In it, the customer will find references to the manual of service and maintenance with all the features and operating data of each product supplied, as well as the addresses and contact details to be able to communicate, in case of need, with our commercial and technical assistance services.
Likewise, we apply the QR code on all products we receive from customers for inspection requests, overhaul , repair or maintenance .
Our staff, in fact, once all the necessary maintenance operations have been carried out, will apply the QR code which will contain:
- Final revision form
- Possible electrical test
- Certificate of guarantee
- Compressor manual in Italian
This procedure will allow the installation technicians to have a complete mapping and traceability of the equipment on which operations of any kind have been carried out.
Head of GERECO Service
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